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  • How can I place an order?
    You can easily place an order through our website by adding products to your cart and following the checkout process. If you encounter any issues, our customer support team is here to assist you.
  • Do you offer international shipping?
    Yes, we ship internationally to many countries. Shipping fees and delivery times may vary, so please review the shipping information during checkout.
  • What are your shipping options and delivery times?
    We offer various shipping options, and delivery times depend on your location and chosen shipping method. You can find detailed information during the checkout process.
  • What is your return and exchange policy?
    We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, please refer to our Returns & Exchanges page for detailed instructions and eligibility.
  • Tell me more about your jewelry collection.
    Our jewelry collection features exquisite pieces inspired by Balinese artistry and culture. From necklaces to earrings, each piece is designed to capture the spirit of Bali.
  • What materials are used in your jewelry?
    We use a variety of materials, including sterling silver, semi-precious gemstones, and natural elements, to create our jewelry pieces. Each piece is carefully crafted for quality and beauty.
  • Are the bags made from sustainable materials?
    We prioritize sustainability. Many of our bags are crafted from eco-friendly materials and designed to be durable and versatile.
  • What types of bags are available at Bali Scrub Club?
    Our bag collection includes a variety of styles, such as totes, clutches, crossbody bags. Each bag is designed with Bali's craftsmanship and natural beauty in mind.
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